To our valued Clients:
As we can all attest to, 2020 presented serious and unique challenges not only to our business but to our entire mental framework for how we viewed our operations. Maze & Associates has always prided itself as a professional CPA firm who put their clients first, but never at the expense of their employees. 2020 proved that the line of health and well-being between professional staff and clients is and always will be invariably intertwined.
Unfortunately, as we move into tax season 2021 we still find ourselves in the same situation as that of 2020, with varying levels of proximity limiting regulations designed to keep the population of our state safe. While many of us do not agree with the government’s response to the COVID pandemic, we are essentially powerless to go against required protocol.
At the time of this writing, Contra Costa County remains in the purple tier. Under these guidelines we are not allowed to have any non-employees in our office space, except for a brief time span such as dropping-off your tax information or picking-up your returns. Thus, meeting with clients this tax season will not be possible.
This deeply pains all of us, as we miss meeting with our clients in person. There is something that cannot be replicated with virtual or phone conferences. To be able to provide professional advice and feel the warmth in the thank you or the telling of a joke and sharing a hearty laugh is just not the same over the phone lines.
We know better times are coming. Please know we do not take this decision lightly. Also, please believe we will explore every avenue possible to ensure your experience with Maze & Associates is pleasant.
We are a local small business who hire local people to provide professional service to other local individuals and small businesses. That will never change. Please bear with us as we combat another tax season in which we cannot provide our normal in person interaction that you have come to expect of us.
Maze & Associates